Degraded performance - Rewards Redemption
Identified - Redemption is available in the mobile application at this time. We are continuing to work with our redemption provider to completely resolve this issue
Jan 06, 2025 - 15:06 CST
Update - We have contacted our redemption vendor for support on resolving this issue
Jan 06, 2025 - 10:21 CST
Investigating - We are currently investigating this issue.
Jan 06, 2025 - 09:11 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 06, 2025 - 09:07 CST
Investigating - Hi all,

Onlife is experiencing degraded performance with our Rewards Redemption. Some users might be impacted and Onlife's engineering team is actively working to resolve this issue as soon as possible. Once a new information is available, status page will be updated or tracked via our status page https://status.onlifehealth.com/

If you have any questions/concerns, please reach out to sitereliability@pager.com.
Jan 06, 2025 - 08:36 CST
Uptime over the past 90 days. View historical uptime.
LiveOn Degraded Performance
90 days ago
100.0 % uptime
Today
Web Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Validic Operational
90 days ago
100.0 % uptime
Today
AlwaysOn Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Validic Operational
90 days ago
100.0 % uptime
Today
CoachOn Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Validic Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Azure Operational
90 days ago
100.0 % uptime
Today
Flexential Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
SMS/MMS Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Long Code, North America Operational
Twilio MMS Long Code, North America Operational
Twilio SMS Long Code, North America Operational
Twilio SMS Operational
Twilio SMS Short Code, North America Operational
Twilio SMS Long Code, North America Operational
Twilio MMS Short Code, North America Operational
Twilio SMS Toll-Free, North America Operational
Twilio MMS Short Code, North America Operational
Twilio MMS Operational
Twilio SMS Operational
Twilio Messaging Services Operational
Twilio SMS Toll-Free, North America Operational
Twilio Verify Operational
Twilio MMS Toll-Free, North America Operational
Communications Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud Americas (US East) Operational
Synthetics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 6, 2025
Service outage - Journeys
Resolved - This incident has been resolved.
Jan 6, 09:52 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 6, 09:07 CST
Investigating - Hi all,

Onlife is experiencing issues with our Journeys. A subset of users are impacted and Onlife's engineering team is actively working to resolve this issue as soon as possible. Once a new information is available, status page will be updated or tracked via our status page https://status.onlifehealth.com/

If you have any questions/concerns, please reach out to sitereliability@pager.com
Jan 6, 08:38 CST
Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025
Degraded performance - Health Assessments
Resolved - This incident has been resolved.
Jan 3, 14:45 CST
Update - We are continuing to monitor for any further issues.
Jan 3, 11:25 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 2, 17:59 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 2, 14:56 CST
Update - We are continuing to investigate this issue.
Jan 2, 12:36 CST
Investigating - Hi all,

Onlife is experiencing degraded performance with our Health Assessments. Some users might be impacted and Onlife's engineering team is actively working to resolve this issue as soon as possible. Once a new information is available, status page will be updated or tracked via our status page https://status.onlifehealth.com/

If you have any questions/concerns, please reach out to sitereliability@pager.com.
Jan 2, 12:29 CST
Jan 2, 2025
Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

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