Degraded functionality - Health Assessments

Incident Report for Onlife Health

Resolved

This incident has been resolved.
Posted Oct 15, 2025 - 23:30 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 15, 2025 - 09:45 CDT

Investigating

Hi all,

Onlife is experiencing degraded functionality with Health Assesments for a client. Some users might be impacted and Onlife's engineering team is actively working to resolve this issue as soon as possible. Once a new information is available, status page will be updated or tracked via our status page https://status.onlifehealth.com/

If you have any questions/concerns, please reach out to sitereliability@pager.com.
Posted Oct 15, 2025 - 08:54 CDT
This incident affected: LiveOn (Web Portal) and AlwaysOn (Mobile App).